Facility

Fresno Chaffee Zoo

Closing Date

[jobclosingdate]

Description

General Purpose
This position provides support and assists in creating an excellent guest experience by performing and preparing for all Zoo events, including group events, special events, and birthday parties.

Essential Functions

Demonstrates attention to detail and efficient workflow while assisting with events.
Follows instruction and completes assigned tasks with minimal oversight.
Greets Zoo guess in a friendly, professional manner throughout the event.
Provides excellent guest service throughout each event.
Conducts research and inventory as needed.
Purchases equipment and supplies as directed.
Assists with a variety of guest services activities; including but not limited to checking in guests for afterhours group events and working with and monitoring volunteers and event facilitators.
Fills in for Birthday Party Coordinator, Birthday Party Attendant, and Events Set-Up as needed.
Effectively communicates and works cooperatively with management and fellow employees before, during and after an event.
Adheres to safety procedures in all aspects of work including the use of Zoo equipment.
Uses good judgement and proper lifting techniques (team lift, etc.) while lifting/moving heavy items.
Maintains Zoo equipment and ensures safety, security, and proper operation.
Performs other projects and tasks as requested.

Education and Pre-requisites

Qualifications/Minimum Job Requirements
A minimum of an Associate’s degree or equivalent experience
Highly organized and comfortable with planning across multiple teams and vendors.
Self-starter, who can work independently and proactively to resolve issues.
Positive, enthusiastic attitude; genuine desire to provide exceptional service to zoo guests.
Ability to work with a variety of personalities with professionalism and courtesy.
Valid California driver’s license and a clean driving record, preferred.
Excellent written and verbal English communications skills required. Bilingual (Spanish or Hmong) communication skills a plus.
Ability to work evenings, weekdays, weekends, and holidays.
Ability to work overtime as needed.
Ability to work indoors and outdoors in various elements

Compensation and benefits

Not specified.

Application instructions

Please Apply At

Careers