The Recreation Program Specialist- Education Manager is a full time position at Happy Hollow Park and Zoo. Under the general direction of the Zoo Manager, this position is responsible for overseeing Happy Hollow Park and Zoo’s Education Department and programs and ensuring that the standards of the American Zoo and Aquarium Association and all regulatory agencies are upheld. The Education Manager is a member of a committee of park & zoo supervisors responsible for daily operation of the park and zoo, coordination of programs throughout the facility, developing and implementing facility-wide policies and procedures and ensuring public safety and customer service. This position frequently serves as the Manager on Duty for Happy Hollow. This position is responsible for supervising full and part time teaching staff, volunteer coordination, and office staff. This position is responsible for managing and instructing Happy Hollow’s education programs including; group outreach programs, early childhood classes, sleepover programs, onsite classes, animal shows, summer camps, and scout programs. Responsibilities include; budget management, driving and maintaining the zoo van, managing supplies, animal handling, animal training, animal husbandry tasks, animal enrichment, processing registrations and curriculum writing.

This position also supervises the Volunteer Coordinator for a facility-wide volunteer program, implements and coordinates special events & entertainment, and develops and oversees the interpretive content of facility signage. This position is also responsible for the dissemination of conservation and education messages through various media including printed and digital, interacts with the public answering questions and provides excellent customer service maintaining positive public relations.
For complete information including how to apply online for this position please visit: https://cityjobs.sanjoseca.gov/psc/prod/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL